Jesse Atkinson

We used Kashgar Guide to book day trips from Kashgar to Karakul Lake and Shipton’s Arch. Imam was friendly and helpful with booking the trips, and our guide Tudajin was excellent. Both spoke excellent English and were very friendly and easy going. The cars provided for the trips were great as well, better than you often get in China.

What really set them apart though was the extra help we received shipping knives back from Kashgar. We bought some cooking and other knives from the markets where they are making them by hand, but you aren’t allowed to check them in your baggage when you fly out of Xinjiang. China Post won’t ship them either, you must use a local shipping arranger. Imam was extremely helpful in dealing with the shipping company, and also went out of his way to help me get the knives in Beijing. It is not an easy process, especially if you don’t speak Chinese very well.

After a year and a half living in China and a lot of travel, I must say that Imam and Tudajin at Kashgar Guide provide some of the best customer service I have experienced.

San Francisco, CA

Zuwanda Then

Me and my sister took a 8day tour package from KashgarGuide/ Imam from end of June 2011 until beginning July 2011. We started the tour from Xian, Dunhuang, Turpan, Urumqi and finished at Kashgar. Transportation varies from airplane, train, and private car. The latter is very nice, since we can saw many beautiful sceneries of Xinjiang. The tour timeline was not very tight, so that we can take our time at each places of interest. we aslo got many free time during night, that we can walk/ shop by ourselves.

During the trip, we were guided by experienced english speaking local guide in each city. Most of them have at least 10 yrs experience in guiding foreigners, let say Alim and Kuresh who was very funny and nice. No wonder why their english is excellent, with some touch of local uyghurs dialect of course. Alim took us to an Uyghur house and we were served with Uyghur villagers hospitality, which is not on our itinerary.

Another point that make me recommend KashgarGuide/ Imam is that he reacted very quickly when the heater at our hotel was broken, by switching us another hotel with no hesitation. Very flexible. He also took us to dine at a luxurious restaurant on Kashgar which is not in our itinerary.
So for you who want to experienced Xinjiang nicely, just contact KashgarGuide.

Zuwanda Then
Jakarta, Indonesia